Terms and Conditions

1. Introduction

Welcome to CareDAC.com. These Terms and Conditions govern your use of our website and services. By accessing our site or using our services, you agree to be bound by these terms.

2. About CareDAC

CareDAC is a provider of disability and aged care services, operating under the National Disability Insurance Scheme (NDIS) framework in Australia.

3. Use of Website

  • You agree to use this website for lawful purposes only.

  • You must not use this website in any way that may impair its functionality or availability.

  • All content on this site is the property of CareDAC and must not be copied or used without permission.

4. Services

  • All services listed are subject to availability and eligibility under relevant NDIS guidelines.

  • Service agreements must be in writing and will outline support to be delivered.

5. Limitation of Liability

CareDAC will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.

6. Intellectual Property

All intellectual property on this site, including logos, text, graphics, and layout, is owned by CareDAC unless otherwise stated.

7. Changes to Terms

CareDAC reserves the right to modify these terms at any time. Continued use of the website implies acceptance of updated terms.

8. Governing Law

These terms are governed by the laws of Victoria, Australia.

Privacy Policy

1. Introduction

CareDAC values your privacy and is committed to protecting personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Collection of Personal Information

We collect personal information including:

  • Name, contact details, and date of birth

  • NDIS participant number and service needs

  • Health information relevant to the provision of care

3. How We Collect Information

We collect information:

  • Directly from you or your representative

  • Through our website forms or service agreements

  • From third parties with your consent (e.g., NDIS, health professionals)

4. Use of Information

We use personal information to:

  • Deliver and manage care services

  • Meet compliance obligations with NDIS

  • Improve service delivery and communication

5. Disclosure of Information

We may share your information with:

  • NDIS and government regulators

  • Third-party service providers (e.g., allied health professionals)

  • Only where required or permitted by law

6. Data Security

We take reasonable steps to protect your data from misuse, interference, loss, unauthorized access, or disclosure.

7. Access and Correction

You can request access to your personal information or ask for corrections by contacting us at [[email protected]].

8. Cookies and Analytics

We use cookies and web analytics tools to improve website performance and user experience. You may disable cookies in your browser settings.

9. Contact Us

If you have any concerns about your privacy, contact us at:

CareDAC Support Services
Email: [email protected]
Phone: +61 451 772 822
Address: 7 Vista Court, Berwick VIC 3806

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this website.